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Customer Satisfaction Feedback

$199.00
  $129.00
The Feedback Submission module for Magento 2 allows customers to easily submit their satisfaction feedback directly on your website. This tool enhances user engagement and helps you gather valuable insights to improve your services.
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Magento 2 Extension: Feedback

At MpdExtension, we are committed to providing the best shopping experience for our valued customers. We understand that your insights and opinions are invaluable in helping us achieve this goal. That's why we're excited to introduce our new Overall Feedback Module for Magento 2, designed to empower you to share your thoughts, suggestions, and experiences directly with us.


Why Provide Feedback?

Shape Your Shopping Experience:

By sharing your opinions, you play a significant role in influencing how we enhance our products, services, and the overall shopping journey.

 

Quality Improvement:

Your valuable feedback allows us to identify areas for improvement, ensuring that we consistently deliver high-quality products and exceptional service.

 

Customer-Centric Approach:

Your insights help us tailor our offerings to your preferences, making your shopping experience more personalized and satisfying.

 

How It Works

Our Overall Feedback Module is designed to be user-friendly and efficient

 

Easy Access:

You'll find the feedback form conveniently placed on our website, allowing you to share your thoughts right when they come to mind.

 

Simple Submission:

The form is straightforward, featuring fields for rating and comments. You can also provide specific feedback about products, services, or any aspect of your shopping experience.

 

 

Magento 2 Customer Satisfaction Feedback Highlight Feature

Embed settings in admin system for easy configuration.

Our extension facilitates seamless customization through comprehensive admin settings, empowering you to tailor its functionality according to your preferences. These settings provide you with flexible control, allowing you to mold the extension to meet your specific needs and desired outcomes. Whether it's adjusting features or fine-tuning details, our admin system configuration ensures that the extension aligns precisely with your preferences, offering a user-friendly and tailored experience.

Embed SettingsEmbed Settings
Feedback FormFeedback Form

Customer Feedback – Feedback Form

Implementing a customer feedback system is essential for gathering valuable insights and improving your services. A well-designed feedback form serves as a direct channel for customers to express their opinions, providing your business with actionable information for enhancement. Utilize a user-friendly feedback form to encourage customer participation, ensuring a continuous loop of communication that fosters customer satisfaction and drives business improvements.

Customer Feedback – Feedback Email Template

Craft a compelling customer feedback email template to encourage valuable insights from your audience. A thoughtfully designed email not only prompts engagement but also ensures a seamless process for customers to share their opinions. By utilizing an effective feedback email template, you establish a direct line of communication, creating opportunities to enhance customer satisfaction and make informed business decisions based on customer perspectives.

Feedback Email TemplateFeedback Email Template

Customer Reviews

Nice extension
Value
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Excellent work! I appreciated the prompt assistance! Thanks.
Review by
Uncovering Customer Preferences
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Quality
The Customer Feedback Module has provided a window into our customers' preferences on our Magento 2 store. The ability to receive feedback in real-time and categorize it for analysis has informed our decisions for enhancements. While the current feature set offers value, adding more predefined survey templates would make it even more versatile. In essence, this module bridges the gap between our intentions and our customers' needs.
Review by
Direct Path to Improvement
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Value
Quality
The Customer Feedback Module has facilitated a direct path to improvement for our Magento 2 store. The feedback form's user-friendly nature encourages participation, and the categorized insights have proven valuable. While the module's core functionality delivers, exploring advanced reporting features could elevate its utility. Regardless, it has been an essential tool for driving enhancements based on customer opinions.
Review by
A Bridge to Customer-Centricity
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Value
Quality
Introducing the Customer Feedback Module has been a transformative step for our Magento 2 store. It serves as a bridge between us and our customers, offering a platform for their voices to be heard. The ability to categorize feedback and access detailed reports has led to insightful changes that align with customer preferences. This module epitomizes customer-centricity and has positively impacted our brand reputation.
Review by
Insights That Drive Success
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Value
Quality
The Customer Feedback Module has undoubtedly added value to our Magento 2 store. The ability to gather insights directly from our customers has allowed us to make informed decisions for improvements. While the current functionality is commendable, additional customization options would take it to the next level. Nevertheless, it has been instrumental in enhancing our user experience and prioritizing customer satisfaction.
Review by
Empowering Customers and Enhancing Experience
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Value
Quality
Integrating the Customer Feedback Module into our Magento 2 store has been a game-changer. This module empowers our customers to share their thoughts and ideas, driving enhancements that truly matter. The seamless integration and comprehensive reports help us understand user sentiments, leading to impactful changes that enhance the overall experience. A must-have for any e-commerce store aiming to put the customer at the center of their evolution.
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Extention Explained

The "Customer Satisfaction Feedback" extension is a tool designed to enhance your Magento 2 store by enabling the collection and analysis of customer satisfaction feedback. It allows customers to provide opinions, ratings, and comments about their shopping experiences, helping you improve your products and services based on their insights.

 

The extension provides a user-friendly interface for customers to submit feedback, ratings, and comments about their shopping experiences. You can also set up automated email requests to prompt feedback after specific events, such as completed orders or customer support interactions.

 

Yes, the extension allows you to create customizable feedback surveys tailored to your business objectives. You can design questions that capture specific insights relevant to your store's growth.

 

The extension provides tools for visualizing feedback data through graphs, charts, and reports. This visualization makes it easier for administrators to analyze trends and patterns in customer feedback.

 

Yes, the extension can integrate collected feedback data with your Customer Relationship Management (CRM) system, providing a comprehensive view of customer interactions and sentiments.

 

The extension offers several benefits, including a customer-centric approach that demonstrates your commitment to customer satisfaction, data-driven decision-making through insights gained from feedback, enhanced customer engagement, continuous improvement based on customer preferences, and the ability to personalize offerings and services to align with customer needs.

 

Feedback data can be analyzed to identify areas for improvement within your store. Whether it's product quality, customer service, checkout process, or other aspects, the insights gained from feedback can guide your decision-making and optimization efforts.

 

Absolutely. Proactively seeking customer feedback shows that you value their opinions and are committed to enhancing their shopping experience. This can lead to stronger customer relationships and increased trust in your brand.

 

Yes, the insights gained from customer feedback can help you differentiate your store by offering tailored solutions that resonate with customer preferences. This can give you a competitive advantage in the market.

 

The "Customer Satisfaction Feedback" extension is designed for easy integration into existing Magento 2 environments. It doesn't require complex coding or modifications, making it accessible to store owners and administrators with varying technical backgrounds.

Please note that this FAQ provides general information, and for the most accurate and up-to-date details, you should refer to the documentation or support provided by the extension's developer.